Benji Pays Announces Integration with Datagate to Simplify Telecom Billing and Payments for MSPs

Managed service providers are increasingly expanding beyond traditional IT services and adding telecom to their offerings. It is a powerful recurring revenue opportunity, but telecom billing can quickly become complicated.

Usage records, product charges, regulatory fees, telecom taxes, invoices, accounting entries and payment collection often move through several different systems. Without the right integrations, that creates extra administrative work, duplicate data entry and a fragmented billing experience for customers.

That is why Benji Pays is excited to announce our integration with Datagate.

Together, Benji Pays and Datagate help MSPs automate the entire process, from telecom usage and billing through to invoice delivery, payment collection and reconciliation.

From Telecom Usage to Cash in the Bank

Datagate is a cloud-based telecom billing platform designed for MSPs and communications service providers. The platform collects telecom usage data, calculates charges and produces detailed customer invoices.

For MSPs operating in markets such as the United States and Canada, Datagate can also calculate complex telecom taxes across federal, state, provincial, county and municipal jurisdictions. This allows MSPs to sell telecom services without manually managing the complicated billing and compliance requirements that often come with them.

Once an invoice is generated, Datagate can send the billing information into the systems MSPs already use, including:

• HaloPSA
• ConnectWise PSA
• Autotask
• QuickBooks
• Xero

The new Benji Pays integration extends that workflow by helping MSPs collect payment quickly and automatically.

A Unified Billing Experience for Your Customers

Many MSPs generate invoices from more than one system.

Telecom charges may come from Datagate. Managed services and hardware may be billed through a PSA. Additional products or services may be invoiced directly through QuickBooks or Xero.

Benji Pays brings those invoices together and presents them to the customer through one consistent payment experience.

For example, an MSP can send a single account summary containing:

• A telecom invoice generated by Datagate
• A managed services invoice generated by HaloPSA
• An additional invoice created in QuickBooks or Xero

Each invoice can be included in the same customer communication, complete with payment links and the original invoice PDF.

Instead of receiving several disconnected emails from multiple billing systems, customers can review everything they owe in one place and make payment through a single, streamlined experience.

Give Customers One Self-Service Payment Portal

The integration also allows Datagate invoices to appear inside the Benji Pays customer portal.

Through the white-labelled portal, customers can:

• View outstanding invoices
• Open the original Datagate invoice PDF
• Review transaction history
• Add or update payment methods
• Pay multiple invoices
• Manage autopay, depending on the MSP’s settings

The portal can use a custom domain such as payments.yourmsp.com, helping MSPs provide a professional, branded experience throughout the payment process.

For HaloPSA users, the Benji Pays portal can also be embedded within the Halo end-user portal, creating an even more seamless experience for customers.

Automate Payment Collection

Once Datagate invoices sync into an MSP’s accounting system and Benji Pays, payment collection can be automated.

MSPs can automatically process invoices on the due date using a saved bank account or credit card. They can also send payment links to customers who are not enrolled in autopay.

This helps shorten the time between delivering a telecom service, generating the invoice and receiving the funds.

Rather than manually checking which invoices are due and processing payments one by one, MSPs can automate the “happy path” and focus their attention only on exceptions, such as declined payments or expired cards.

Automate Invoice Reminders with Invoice Rover

The Datagate integration also works with Invoice Rover, the automated invoice communication engine built into Benji Pays.

MSPs can create rules for:

• New invoice notifications
• Account summaries
• Upcoming due-date reminders
• Overdue invoice reminders

Rules can be applied to all customers or specific customer groups, and MSPs can create multiple reminder stages with different email templates.

For example, an MSP could send a friendly reminder one day after an invoice becomes overdue, a firmer reminder after seven days and a final notice after 30 days.

This removes the need for staff to manually chase every unpaid invoice while helping MSPs maintain a consistent collections process.

Simplify Reconciliation

Collecting payment is only one part of the process. Payments also need to be recorded correctly in the accounting system.

Benji Pays automates payment reconciliation by syncing payment details back into QuickBooks or Xero. This reduces bookkeeping work, minimizes manual data entry and helps MSPs maintain accurate financial records.

With Datagate handling telecom billing and Benji Pays handling payment collection and reconciliation, MSPs can automate more of the full telecom revenue cycle.

Built for the MSP Technology Stack

Both Datagate and Benji Pays are designed to work within the systems MSPs already use.

The integration connects telecom billing, PSA invoicing, accounting and payment collection without forcing MSPs to replace their existing platforms.

The result is a connected workflow that helps MSPs:

• Launch and grow telecom revenue streams
• Eliminate duplicate data entry
• Consolidate invoices from multiple systems
• Improve the customer payment experience
• Automate payment processing
• Reduce manual collections work
• Shorten days sales outstanding
• Improve cash flow

Make Telecom Billing and Payments Easier

Telecom can be a valuable recurring revenue opportunity for MSPs, but the operational complexity can prevent providers from taking full advantage of it.

Datagate simplifies the creation and management of telecom invoices. Benji Pays makes it easier to deliver those invoices, collect payment and reconcile transactions.

Together, the platforms help MSPs move from telecom usage to cash in the bank with less manual effort and a better experience for their customers.

To learn more about the Benji Pays and Datagate integration, book a demo with the Benji Pays team.