Since I’ve been with Benji Pays, there’s one thing that has always stood out to me: the standards we set internally. Those standards may not, by themselves, mean all that much to our customers, but our customers see them when they are put into action.
Essentially, we want you to be outstanding in everything you do. Whatever that is. To make that happen, it’s our job to deliver a product that helps you get the most out of your limited resources.
Benji Pays automates invoice follow-up, online payments, and reconciliation for MSPs and invoice-based businesses. What do our standards look like in practice?
Granular controls
When the software you use forces you to conform to its way of doing things, you are already making compromises. In some cases, those are compromises you need to make to follow best practices. In many others, you’re better off running your business the way you want to.
Whenever possible, Benji Pays lets you configure customer-level settings and choose how automated follow-ups work and how declines are handled.
- Configure customer-level automatic processing settings
- Automate invoice follow-up with Invoice Rover
- Send payment method update reminders
Five-star support
To help you focus on your business instead of chasing invoices, we approach support in a couple of key ways. First, we give you a thorough onboarding experience, so you’re ready to go once Benji Pays is configured to your liking.
Second, support tickets are handled quickly and effectively. Our support team consistently earns five-star reviews for its diligence in solving even the most complex problems, its transparency when an issue is on our end, and its determination to make sure our customers feel supported every step of the way.
Automating the happy path
You need to automate as much of the routine work in your business as possible. To that end, our roadmap focuses on the work that can move the needle most. That could be our upcoming MCP and API release, which will let you build your ideal financial dashboard or hire your own agentic CFO. Or it could be something as simple as automatically alerting your customer when a card is about to expire.
Our goal is to help you do the least amount of accounts receivable work possible, so you have more time to be outstanding in the work that gets you paid in the first place.
If you’re not yet a Benji Pays customer, but you want to improve your balance sheet or spend more time earning and less time worrying about getting paid, drop us a line or, better yet, book a demo and experience Benji Pays for yourself.
